Processing and Handling Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Though every attempt is made to ship orders as quickly as possible, we may sometimes experience delays due to weather related disruptions, warehouse/employee shortages, and other logistical related issues.
Shipment Confirmation and Tracking Number
Once your order has shipped, a tracking number will be generated and provided to you via email. You may use that tracking number to track your package as it is in transit.
Military APO, FPO and DPO
We do not provide shipping to APO/FPO/DPO addresses.
Transit Times
All shipments shipped via UPS Ground Service and other economy shipping methods have a transit time of 3-5 Business Days. If you have requested Expedited Shipping on your order, transit time may vary from 1-3 Business Days.
Shipping Prices
All orders placed, will have a shipping price based on weight, location, destination, at checkout and may fluctuate.
Shipping Methods
All orders are shipped via UPS. Expedited shipping via UPS Overnight, 2nd Day Air, or 3 Day Air, incur an extra charge.
International Shipping
We do offer international shipping to most countries. These rates are not populated on our website. Please use the Request Quote button on our product pages to build your order - once you submit a quote, we will give you a shipping estimate to your destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Queens Surgical Corp. is not responsible for these charges if they are applied and are your responsibility as the customer.