Shipping
Every order is packed at our New York warehouse.
Rates
| Order | Service | Cost |
|---|---|---|
| Under $49 | USPS | The real postage for your order, shown in checkout before you pay |
| $49 and up | USPS | Free |
| Heavy or bulky clinical items | Ground (UPS or USPS) | Live rate, shown in checkout |
The $49 counts the items in your cart after any discounts, including sales tax once we know your address. Under $49, USPS postage depends on your order's weight and your ZIP: you'll see the exact shipping cost and any sales tax in checkout before you pay.
Examples today
Live USPS prices for a typical small parcel: 1 lb in our 9 × 6 × 4 in box, from Jamaica, NY 11435. These are examples only; your price depends on your order and your ZIP.
| To | USPS service | Example price |
|---|---|---|
| New York, NY 10001 | Ground Advantage · about 2 business days | $6.53 |
| Miami, FL 33101 | Ground Advantage · about 3 business days | $8.17 |
| Los Angeles, CA 90001 | Ground Advantage · about 5 business days | $9.91 |
Prices from USPS through our shipping partner, October 28 at 12:08 PM (New York time). Orders of $49 or more ship free.
Free pickup at our warehouse
Choose “Pick up in Jamaica, NY” in checkout: no shipping charge, any order size. Pick up at 106-15 Sutphin Blvd, Jamaica, NY 11435, Mon–Fri 9am–5pm. We email you when your order is ready; bring your order number. New York sales tax applies to pickup orders. Get directions.
Delivery times
Orders ship from our New York warehouse. USPS Ground Advantage usually delivers within 2–5 business days of shipping (USPS's own estimate); large equipment sent by freight can take longer.
Tracking
When your order ships we email you a tracking number and a link to follow the parcel.
Where we ship
Online orders ship to addresses in the United States. For deliveries elsewhere in the Americas, or for freight on large equipment, call (718) 849-2030 or email support@queenssurgical.net.
Returns
See returns.